General Home Systems has been serving the Greater Toronto Area since 2005 - over 20 years of professional security and home automation experience. We're a locally owned and operated company based in Richmond Hill, Ontario.

We serve the entire Greater Toronto Area (GTA) within a 100km radius of Toronto, including Toronto, Mississauga, Brampton, Vaughan, Markham, Richmond Hill, Oakville, Burlington, North York, Scarborough, Etobicoke, and 20+ more communities in Ontario.

Yes, we are fully licensed and insured. We maintain WSIB compliance, liability coverage, and all necessary certifications for security system installation in Ontario. Our technicians are manufacturer-certified professionals.

Our residential security systems start from $999 for basic starter packages. Complete home systems typically range from $2,000 to $10,000+ depending on the number of cameras, sensors, smart locks, and features. We provide free, no-obligation quotes customized to your specific needs.

Professional monitoring starts from $29.99/month for basic intrusion monitoring. Advanced monitoring with video verification starts from $49.99/month. Cellular backup is available for an additional $10/month. All prices in Canadian Dollars.

Yes! We offer flexible financing options through approved partners. Monthly payment plans are available to help you get the security system you need without a large upfront payment. Contact us to discuss financing options.

Most residential security system installations take 1-2 days. Simple smart lock or doorbell installations can be completed in a few hours. Commercial projects vary from 2-10 days depending on scope and complexity. We'll provide a timeline during your free consultation.

Yes, we recommend someone be home during installation to answer questions and provide access. The technician will walk you through the system, demonstrate features, and ensure you're comfortable using everything before leaving.

Yes! We provide completely free security consultations and quotes. Our experts will assess your property, discuss your security needs, and provide a customized proposal with transparent pricing - no obligation and no pressure.

Yes, we can upgrade, replace, or integrate with most existing security systems. If you have an older alarm system or smart devices, we can often incorporate them into a new comprehensive system, saving you money.

We work with 100+ leading security and smart home brands including Ring, Nest, Google Home, Amazon Alexa, Honeywell, ADT, SimpliSafe, Alarm.com, Lutron, Sonos, and many more. We're authorized dealers for major manufacturers.

Yes, we offer both wired and wireless security systems. Wireless systems are popular for their easy installation and flexibility. We can recommend the best option based on your property, budget, and security needs.

Our security cameras can work with or without internet. With internet, you get remote viewing, alerts, and smart features. Without internet, cameras still record locally to NVR/DVR. We offer cellular backup for complete protection during internet outages.

No, monitoring is optional. However, we strongly recommend 24/7 professional monitoring for complete protection. Self-monitored systems rely on you to respond to alerts, while professional monitoring ensures emergency dispatch even if you're unavailable.

With professional monitoring: When your alarm triggers, our monitoring station is notified within seconds. They attempt to verify the alarm (via video or phone call) and dispatch emergency services (police, fire, or medical) if needed. Response time is under 30 seconds.

Yes, cellular backup ensures your security system keeps working even if your phone line or internet is cut. This is especially important for vulnerable properties. Cellular backup is available for an additional $10/month.

Absolutely! We specialize in smart home integration. Your security system can work with smart lights, thermostats, locks, garage door openers, and more. Control everything through a single app with voice commands and automation rules.

Yes, we offer complete home automation including smart lighting control, whole-home audio/video, smart thermostats, central vacuum systems, unified control systems, and whole-home Wi-Fi networks. We can automate your entire home.

Yes, we provide comprehensive commercial security for businesses of all sizes. Services include access control, video surveillance, video analytics, license plate recognition, 24/7 monitoring, and structured cabling for offices, retail, restaurants, warehouses, healthcare, and more.

Commercial systems vary widely based on business size and needs. Small business systems typically range from $2,000 to $15,000. Enterprise solutions can range from $15,000 to $100,000+. We provide custom quotes after assessing your business requirements.

We offer a lifetime workmanship warranty on all installations - if anything we install fails due to our workmanship, we'll fix it free. Equipment typically has 1-5 year manufacturer warranties. Extended warranty options are available up to 10 years.

Yes! We provide free lifetime phone support for all customers. Remote troubleshooting is available through your system app. On-site service is available if needed. We also provide regular maintenance reminders and firmware updates.

Yes, we provide 24/7 emergency support for all monitored customers. Call (416) 720-1068 and press 1 for emergency support. You'll connect with a live technician in under 30 seconds. On-site dispatch is available within 2-4 hours if needed.

We offer flexible contract options. Monitoring services typically require a contract (usually 36 months), but equipment purchases can be made outright. We offer month-to-month monitoring options at a slightly higher rate if you prefer flexibility.

We accept credit cards, debit cards, cash, and financing. For commercial projects, we can set up payment plans. A deposit is required for all installations (residential: $100 for orders over $1,000, commercial: 25% of total).